If you have any questions, please call Customer Service toll-free at (877) 309-7333 or contact us by email.
Timing, Shipping Method, and Email Confirmations
As soon as your order is placed, you will receive a confirmation email. Seed packets will usually be shipped within 48 hours. We use either UPS or USPS, depending on weight and address. You will receive a second email the day your order ships, telling you how it has been sent. If you would like Express or overnight shipping, please either email Customer Service, or call toll free (877) 309-7333 during business hours (Monday-Friday 9am to 7pm, EST and Saturday 9am-5pm, EST).
Special Instructions for shipping to Alaska or Hawaii
Alaska & Hawaii:
We can only ship seed packets and hard goods to Alaska, Hawaii.
Shipping Outside the United States and Canada
We're sorry, we cannot ship any of our products beyond the US and Canada. While we are anxious to extend our high standards of customer service and quality products to our friends worldwide, individual country regulations and long transit times to many areas have made it impossible.